FAQ

We are running as usual, but shipping delays may apply. We unfortunately
can't to anything to prevent the delays our orders will face as the
restrictions are applied by the local governments. Either way, YOU WILL RECEIVE
YOUR ORDER! It can take up to an extra week to main countries (USA, UK, CAN,
AUS, DE, SIN...) and up to 2 weeks if you live in more remote areas. We hope
you can understand the situation. Keep safe! We will get through this phase.

You can simply
email us at info@fangshion.com where our customer service team will be happy to help you
with whatever you need!

Any personal information given to fangshion.com will be protected.
Your information will not be disclosed to any third parties. fangshion.com
server will secure your personal information with up-to-date firewall and
encryption techniques during the ordering process. In order to protect
customers to the fullest extent, antisocialcase.com does not store your credit
card information at any time. Added online security to protect your personal
information from unauthorized use is provided by using advanced SSL (Secure
Sockets Layer) encryption

You place
orders via our web shop very easy. In our shop you place 24 hours a day, 7 days
a week your orders. Just choose the product you would like to have.
Choose product type and click add to basket follow the easy steps to
checkout page. Here you will need to fill in your shipping address. Payment you
can choose 2 payment options, via PayPal or Credit Card.

We accept all
major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

All orders are
handled and shipped out from our warehouse in China. Please allow extra time
for your order to be processed during holidays and sale seasons.

We process orders
between Monday and Friday. Orders will be processed within 3-5 business days
from the order date and shipped the next day after the processing day. Please
note that we don't ship on weekends.

Once you place your order, please allow 3-5 business days to process
your orders. After that, it will take 12 - 20 business days for delivery in the
United States, and 15-30 business days for international orders (depending on
location).

The prices
displayed on our site are tax-free in US Dollars, which means you may be liable
to pay for duties and taxes once you receive your order.

Import taxes,
duties and related customs fees may be charged once your order arrives to its
final destination, which are determined by your local customs office.

Payment of
these charges and taxes are your responsibility and will not be covered by us.
We are not responsible for delays caused by the customs department in your country. For further
details of charges, please contact your local customs office.

This is your If you are
not happy with your purchase and wish to return an item, please contact us
within 30 days from receiving your order. Please provide your order number as
well as the reason for your return. Our customer service team will review the
return request and will send further instructions if the return is approved. For a list of final sale items, please see our Returns Policy. All
returns must be in original condition with packaging intact.

All return
shipping fees and other miscellaneous fees are the responsibility of the
customer.